EE Smart Router Manager remove devices

[botty_1963]

When I look at the wireless I have quite a number of unknown devices showing green, so connected and therefore I cannot remove them. Is there any way of removing them as I have no idea whether they are genuine connections or not, and I don't really want to have to change the password as I will have lots of known devices to reconnect.

I have also noticed that my Pixel 6 phone is showing there as four connections, but I have had it powered off for the last hour to test.

[Chris_B]

@Loopylass   @Wavydavy  If you have the the white router you can not remove them.  Only a factory reset will remove them.  

[XRaySpeX]

Then, @Chris_B , why is there a "Remove" button against them all?

[Chris_B]

@XRaySpeX    There isn’t on my router.    That’s the white smart router.    Unless there’s been an update that I’ve not received yet. 

[XRaySpeX]

@Chris_B : Ah, there was in FYI: EE's New Smart WiFi Router UI Admin Interface . Thanks for info.

@Loopylass , @Wavydavy : That settles it!

[Loopylass]

Mines is a black router 

[XRaySpeX]

@Loopylass : That's a Smart Hub. You can Remove devices on that.

[Laudux]

Hi please can you help.  I don't seem to have the remove button when I open up each device or look at my device list.  Also tried a factory reset from the router and nothing changes and all devices stay attached.  Can you advise

[XRaySpeX]

@Laudux : Which router do you have? As found above, you can on the black Smart Hub but not on the white Smart Router.

[Laudux]

A black one but can't see the button to remove the device

[Laudux]

I've logged in initially on my phone and there's no remove button but it's appeared when I logged on using a different device to the route.  Thanks for your support