EE Smart Hub vs. EE Smart Hub Plus vs. BT Smart Hub 2

CJL8
Explorer

So i've been with BT for over 2 years using their Smart Hub 2, but recently have agreed to switch over to EE broadband as part of the deal.
This is for 500mb fibre.

I noticed that the package included the new Smart Hub Plus, but when I enquired about (originally told I was keeping the Smart Hub 2) I have been sent the EE Smart Hub (was advised I would get a new BT Smart Hub 2).

What is the general advantages of having an EE Smart Hub Plus over a standard EE Smart Hub? Is the EE Smart Hub similar quality to the BT Smart Hub 2? 

Have I been hoodwinked out of a better router than i've been given consider the EE Smart Hub Plus is more recent technology? 

14 REPLIES 14
Ok thanks

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XRaySpeX
EE Community Star
EE Community Star

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ewan15
Skilled Contributor
Skilled Contributor

@CJL8 Where you will really notice the difference between the Smart Hub Plus (Think of it as a Smart Hub 3) is your WIFI speed. On a 500mbps connection you will get this speed  (in ideal conditions ) to your WIFI devices provided they can run at that speed.

For example on a 900mbps connection I get around 850mbps to my Pixel, whereas using a BT SH2 it was around 450mbps.

It’s not a Smart Hub Plus it’s just a Smart Hub

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XRaySpeX
EE Community Star
EE Community Star

@Slang : The EE Smart Hub is much the same as the EE Smart Router except:

  1. It is able to separate the WiFi  bands' SSIDs which is invaluable for dealing with troublesome 2.4 GHz devices.
  2. You can schedule Access Control from the router itself rather than using an app.
  3. It has no G.Fast modem which I believe was the principle reason for bringing out the Smart Router. This won't affect you as you're not on G.Fast.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP