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Community Activity
Request for Raffle Prize Donation
Hi EE Team,I’m reaching out on behalf of the Luton Rugby Club Under-15s, a team of 22 boys who’ve played together since their U7 days and reached the Bedfordshire Cup final this season.We’re organizing a team-building tour to Europe in October 2026 f...
Device not found when linking
Hi in trying to link my Phone to my ee account so I can view billing etc. I put the phone number in and it says no device found but I've been using this since the start of my contract for calls etc so defo connected . Really unsure what to do as I ca...
Calls to this number are barred from this phone
We returned to France last weekend and now get the 'Calls to this number are barred from this phone' message when I try to call back to the UK.We (my wife and myself) both have European Roaming package activated. There are no call restrictions/caps o...
Currently in NZ and the data is no longer working
I have the same problem as you. Currently in NZ and the data is no longer working either. No way to change the plan to roaming ROW. I’m going to have to cancel this plan and get a local sim if it is not fixed soon
Microsoft Teams Quality Issue
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Network issues abroad
I'm currently in NYC, USA. When I landed I was able to purchase a 7 day roaming pass and had sporadic network, having to restart my phone occasionally to get connection back. Since that first evening though, I've now had no network fir 99%of the time...
Esim
I have a physical sim how to I get it changed to a e sim?
Dropped mobile "dumbphone" down the toilet
Hi,I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.It now doesnt work. So i need another dumb phone. Can i just buy any cheap dumbphone from Argos and put my SIM in it?What if the new phone has a micro SIM card placement? ...(m...
Resolved! How to connect EE FTTP to TP Link Deco mesh
I have had EE FTTP installed today. Previously I was on Virgin BB. I used to have a TP Link Deco mesh for Wi-Fi (Deco P9 connected by ethernet cable to Virgin hub with Wi-Fi disabled - modem-only mode).Any advice on how I connect the Deco mesh to EE ...
Fibre to the house
When will fibre to the house be rolled out in my area? **** ***. Virgin Media are already here and my neighbours have it but what are EE doing about bringing the service to my door instead of this old copper which is woeful. I don't want to leave EE ...
