26-11-2024 12:27 AM
Upgraded fom Smart Plus router with no add ons to Smart Hub Pro with Smart WiFi Pro.
Firstly, it took a LONG TIME to pair. I had given up for the evening but after a couple of hours saw it had paired. Weirdly it looked like it paired with my phone (was expecting just router ?!)
Anyway it seemed to work suddenly - with some weirdness:
1. The Smart Wifi Pro is listed variously as a Smart Wifi Plus 0139 or a Smart WiFi Pro in different screens if same EE app ! I wondered if I was short changed?
2. The Internet range is extremely good now but the speed consistency is not quite there. On some devices it actually looks a bit slower - but okay speeds for me I guess. Worst is Hisense TV which did not seem to connect via the WiFi extender at first and "chose" a weaker router signal. After some time it did connect 5Ghz to WiFi Pro (Plus?!) - getting about 40Mbps but was getting 140Mb when TV was just 2 meters further away.
Any ideas please ?
Thanks
Tonrichter
29-11-2024 10:07 AM
Hi @Tonrichter,
Welcome to the EE Community
As you have the Smart Hub Pro you will definitely be able to use Smart Wi-Fi Pro with Wi-Fi 7. If you are still having any issues with your speeds I would recommend reaching out to our technical team on 150 from an EE SIM or 0330 123 1105 from any other phone and they will be able to provide some guidance.
Alex