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EE Smart Hub Pro cant change 6Ghz channel

B00b1esRfun
Visitor

‎28-11-2024 04:56 PM

I have the 1.6Gbps service and have found the WiFi extremely disappointing coming from my Asus ROG GS-AX3000. From what I can see you cannot change the 6Ghz channel from 69. 

My 2023 Macbook Pro says that the 6Ghz channel is using a different SSID, of which it isn't as you can't split the channels on this piece of junk even if you wanted to. 

Also, why would EE supply a router with an ethernet cable that only supports a max of 1Gbps?!! 

The app is all but useless and the web based one is no better! 

 

I stupidly activated Game Enhance which has now swtiched my 6Ghz channel and despite turning it off the rescan for Channel 6 is greyed out. 

 

Any ideas please? 

0 Helpful
11 REPLIES 11
XRaySpeX
EE Community Star
EE Community Star
In response to GosforthUK

‎30-11-2024 01:36 PM

@GosforthUK : That public IP is from a BT pool.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
GosforthUK
Skilled Contributor
Skilled Contributor

‎30-11-2024 02:45 PM

@XRaySpeX yeah, I know (AS2856) but never seen it, apart on start of my 1.6 Gbps BB and now, after reset of ONT...

Everytime other it was 17x. and 16x. range... 

0 Helpful