EE Smart Hub Plus features not working
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26-05-2024 02:35 PM
Folks,
I have been looking at the features of the EE Smart Hub Plus and some don't appear to be working in any sensible way.
1) With the BT Smart Hub 2 you could rename devices. On the EE Smart Hub Plus you can't .
2) What I have found as well is that it does not correctly look up the MAC address vender detail.
3) The Technical log does not show much at all; it only seems to show the last incident and that's about it. On the BT Smart Hub 2 you could look back in history.
4) As I have my own G-Bit mesh network hung off the EE Smart Hub Plus I DON'T want the WiFi on. I switch it off and somebody / something switches it back on. It looks like something restarted the hub three days ago (it wasn't me ) but IO can't see it in the log because of issue 3 above. That might be why I have wireless switch on yet again. They really need to keep all the parameters between reloads.
5) "Test my speed" on the EE Smart Hub Plus doesn't seem to go to anywhere sensible.
6) I have EE Smart Hybrid Connect with a very strong signal, during the last week we have had about 18 disconnects on the EE / BT service yet the EE Smart Hub Plus never worked at all. Some of them were two or three minutes long.... Not good for a service that is marketed as " EE’s hybrid broadband will always keep you connected. " - this comes directly from their website EE Smart Hybrid Connect | Hybrid Broadband | EE If my monitoring equipment can see it why can't EE Smart Hybrid Connect....
Router information-
Firmware version: r1.34.1-R-1055417-PROD-83002
App version: 1.13.1
Any thoughts from anybody else out there, especially EE ..
Regards
John Haynes (Infinidim)
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27-05-2024 10:35 AM
@infinidim Link to a post with regards to security and patching, you may wish to reach out to the OP as no final resolution on the post. Just more to think about. HTH

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