Community Activity

Samsung flip 5 broken screen

I've had my samsung flip for 7 months now and noticed a line in the screen when I was typing on it.The bottom of the screen started flashing so I took it to EE and they said it's out of warranty for both the insurance and the years warranty.They're w...

Smart 4G Hub keeps dropping signal

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

GuyArnold by Investigator
  • 432 Views
  • 10 replies
  • 10 Helpful

Resolved! reactivate my sim

Hi,I haven't used my sim in a while and my service seems to be deactivated. I've tried calling 150 to reactivate but it says i need credit however the sim has credit. When I sign in on EE.co.uk i see i have £8.10 and everything looks normal.

Kez40 by Visitor
  • 10161 Views
  • 10 replies
  • 5 Helpful

Roaming Issue in Serbia: Yettel Disconnect / H+ on MTS

Hi everyone,I'm currently abroad in Serbia and experiencing a very frustrating roaming issue with my EE line, and I'm hoping someone here might have some insights or have experienced something similar. EE Customer Service has been unable to resolve i...

Why doesn't my voicemail work?

I've been made aware that my phone doesn't have a voicemail so nobody can leave a message.How do I set voicemail up? I've tried going into it and recorded a personal message but it's not activated at all. 

EE data for Greece

I have purchased Data for Greece for the month of June 2025.  £11.33.How do I check this?  I want to make sure we can use our mobiles whilst in Greece

af300506 by Established Contributor
  • 83 Views
  • 9 replies
  • 4 Helpful

EE Smart Hub Plus and Wirelesss Extenders

I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...

DavidF9 by Explorer
  • 906 Views
  • 36 replies
  • 10 Helpful

Tech add on

I’ve just recently added the switch 2 to my sim only contract. I have 1 year left on my sim only contract and have the switch 2 on a 2 year deal. Will the switch 2 show on my account once delivered and I can make more payments towards it separately t...

Chud93 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful