The EE Community

Stuck Between BT and EE – Billing Nightmare!

Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...

Ported but Text issue

Recently ported over to EE from Vodafone keeping my original tel number  ,  when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...

Cannot view my EE Broadband account or bill after switching from BT

I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...

Now TV

I have switched from BT where everything was great. I  can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...

26/04/25 I AM IN EXACTLY THE SAME SITUATION. I CANNOT GET ANY SORT OF CONTACT WITH ONLINE CHAT TO EE, MY ROAMING PASS HAS RUN OUT & I NEED ANOTHER ONE BUT JUST CANNOT GET ANY RESPONSE FROM EE. ABSOLUTELY USELESS. I AM NOW UNABLE TO MAKE ANY CONTACT T...

Dropped mobile "dumbphone" down the toilet

Hi,I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.It now doesnt work. So i need another  dumb phone. Can i just buy any  cheap dumbphone from Argos and put my SIM in it?What if the new phone has a micro SIM card placement? ...(m...

could you put the voucher on my sim please?

Hi I do pay monthly but I thought I could do a voucher could you put the voucher on my sim please? [Mod edit: add title & moved to new thread]

Port forwarding

Hello, need to open my port forwarding for black ops 6 on Xbox series x, got the hub settings and to the area where I can change but have no idea which numbers I need plus what protocol I need. Can you help, BO 6 is showing Strict, I was with BT and ...