Community Activity

A bug in EE application with Scam Guard

Hello, I just found that when you want to upgrade a sim only tariff - it adds Scam Guard price 2 times. On the video you can see that base tariff price is 17£, but if I add Scam Guard on the first screen it changes price to 18£ and then on checkout p...

AlexKryv by Explorer
  • 49 Views
  • 5 replies
  • 0 Helpful

Phone Order

HiPlaced an order for a phone 2 days ago, not had any confirmation of the order.  Tim

EE Home Hub vs VPN

I recently switched to EE and have a brand new router.  However, I've just noticed that it won't let me access VPN websites.  I've checked that it's not my device causing the block, but the router somehow.  I've tried switching off IPv6, switching on...

Order

I placed an order for an iPhone 16 pro I payed the upfront cost but after I paid this the screen remained the same but payment was taken and I've had no email all day 

SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

OMAR1122 by Explorer
  • 52 Views
  • 8 replies
  • 2 Helpful

Resolved! Sim Only order

Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...

Switching to mobile broadband

I have recently switched to mobile broadband from Fibre. I have connected to 4G Wi~Fi on our phones and laptops but cannot connect to my desktop PC.  When I go to Settings > Network & Internet , the WiFi option does not appear.  I've tried unplugging...

JB2802 by Explorer
  • 59 Views
  • 6 replies
  • 1 Helpful