EE SMART HUB 2 change to third party due to upload lag

[Brownc1]

Can someone to the love of god help me?

I have been moved from bt to ee and the upload lag ping for gaming is like 3k jitter.

i am wanting to try fix this by getting new third party hub but unsurprisingly ee hub isn’t great to do this and will get double Nat? 
Can anyone help 

[JimM11]

@Brownc1 Download is good, upload not to bad, 400ms delay at times, is that with everything off?

[Brownc1]

Yeah mate. 

I don’t mind spending money on a router which will fix my issue. 

is there one out there that you know would fix it no matter the £?

Just want to say thanks for your help 

[JimM11]

@Brownc1 Have been doing this for 45+ Years, i am an Engineer and if you want to go chat GPT then knock your socks off!

Bye!

[Brownc1]

I didn’t mean to cause offence?

I don’t know anything about wifi so I am trying to ensure I’ve covered all bases.

I think the messages are the delayed 

[XRaySpeX]

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@Brownc1 wrote:

Really not a tech guy  

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Really? You seem to have a good grasp of routers used for FTTC & for FTTP as above except you are not aware you have FTTC in your home, not FTTP, & you can replace the EE router by any DSL modem router w/out causing a double NAT.

[Brownc1]

I came on to this page for help. 
was expecting bit more patience considering I am not an engineer. Just paying customer to bt/ee for 4 years.

[XRaySpeX]

Same here! We seem to have our wires crossed. You don't have FTTP (Full Fibre).

[Brownc1]

I apologise if I’ve caused any offence. Wasn’t my intention 

[Brownc1]

Ok so I’ll buy the router that was mentioned 

[Brownc1]

?