2095069members
1373online
1300306posts
Community Activity
EE no longer making it viable to consider upgrading
Into the final month of my contract and whilst i had been holding out to see if EE would be stocking the new Xperia 1 VII, alas to no avail. So been using freetime to look at alternative phones (i've used sony phones since early 2000s).Last week i go...
Roaming billing woes
During May this year I had a week in Lanzarote with my family. Three of us have sim only contracts all under one account, the other person also happened to be an ee customer. Before arriving in Lanzarote, I increased the spend cap from £0 to £20, to ...
Netflix Re-activation keeps wanting to give me basic
So I have discussed on other forums the world of pain i've been through since the Netflix Standard add-on went from being £3 extra a month to £7 a month.During this I lost the link between my EE and Netflix accounts, got charged by Netflix, had someo...
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
Resolved! Scamguard / Dark Web monitoring
How do you edit the number etc you’ve added to the dark web monitor. I did get an initial sms with a link but I can’t find that. Logging onto my account I can only see an option to remove Scamguard. thanks.
My contract ends soon. Want to switch to pay as you go
Hi my contract end soon, so I want to switch to pay as you go. Can I do it online? please let me know .
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved After Multiple Engineer Visits!Hi all,I’m reaching out to see if anyone else is experiencing similar issues or has managed to get this resolved.I’ve been having serious b...
FTTP Install too low
We had FTTP installed when we moved in but the cable crosses the driveway and is worryingly low, restricting access for some delivery vehicles. The installer only had a ladder with him so the fibre only reaches the house part way up the property. Who...
unable to access my Business account online. Been over 6 months
I have been unable to access my EE business account online since porting over from a personal account. Despite contacting multiple departments and sending a recorded delivery complaint letter, the issue remains unresolved. I am repeatedly told that i...
