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EE Broadband Down 17 Aug 2024?

MrDRT
Investigator
Investigator

‎17-08-2024 08:22 AM

6 hours offline with my EEBB?

 

Is there an outage?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎17-08-2024 08:27 AM

@MrDRT  Perhaps in your local area.    Have you looked at front of the router to see what colour the LED is ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mustrum
EE Community Star
EE Community Star

‎17-08-2024 09:42 AM

@MrDRT   have you followed any of the steps in thevHelp section.

https://ee.co.uk/help/contact-ee/technical-support/broadband-landline