Had the same issue and yep the new app version seems to stop that one. Now @John-C if only the team could sort out the following issues as well, 1) Smart wifi extenders reconnecting causing the router to crash and reboot. 2) Smart wifi connectors not actually routing internet traffic despite showing online (restart of them sorts that but crashes the router if your lucky). 3) Smart Hybrid connect - actually should be called not smart hybrid, very rarely connects if at all when you get a line failure more often than not the router crashes reboots and by the time you've messed to recover the smart wifi you're back online. (have an open line fault with open reach since 2nd Jan (according to the guides) and it can't be chased, I suspect its closed on the open-reach side but as the systems don't seem to like updating properly its still flagged open in one of the ee systems.
I suppose fixing one out of 4 issues after the service has been sold / live for 6 months isn't bad. Just a shame product trials and testing seems to now be non existent with the new EE products and what was a fairly good product all be it the tech getting a bit old with the smarthub2, complete wifi and old hybrid has been turned into this mess.
6 month's in tbh I wish I'd never moved. well actually moved to another supplier would have probably been a better idea.
