Download speeds HORRIBLE!!

MarkWOODS1998 · ‎16-07-2024

I just made a post about gaming too but this just annoys me even more they say your meant to get over 700 download speed but when I download anything I am lucky to even hit 70 or 80 not once had it even been close to hitting 100+ EE YOU ARE SCAMMING PEOPLE!

Northerner · ‎16-07-2024

Hi @MarkWOODS1998

Are these speeds over WiFi or ethernet.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

MarkWOODS1998 · ‎16-07-2024

WiFi

Northerner · ‎16-07-2024

Hi @MarkWOODS1998

Are you connected to 2.4 or 5, 6.

Have you tried connecting to ethernet.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

MarkWOODS1998 · ‎16-07-2024

It jumps to 5 then 2.4

Northerner · ‎16-07-2024

Hi @MarkWOODS1998

What gaming machine are you using, can you connect via ethernet.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

MarkWOODS1998 · ‎16-07-2024

Xbox series x