Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Downgrading a Broadband Package

DomW1
Investigator
Investigator

‎04-04-2025 12:38 PM

Hi, 

Currently on the 500mbps plan, if I were to upgrade my plan to say the 900mbps plan could I then downgrade back to the 500mbps plan later on? 

any advice much appreciated 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎04-04-2025 12:49 PM

While you may upgrade to a faster, dearer plan during your contract term you may not downgrade w/out having to pay Early Termination Fees until you reach the min. term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
DomW1
Investigator
Investigator
In response to XRaySpeX

‎04-04-2025 01:13 PM

Thanks for reply, Could I downgrade once at the end of contract/ due to upgrade? 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to DomW1

‎04-04-2025 03:04 PM

Yes, once you are within 15 days of your min. term date.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP