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Community Activity
Switching old number to ee
Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice?
Resolved! NHS Perk account deactivated
Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...
Monthly subscription without recontracting
I just want to add a sports upgrade to my EE TV package for one month. I choose the £34.99 per month Now Sports package. At checkout however I get a banner alert saying buying this month will re-contract by broadband for 24 months. How can I avoid t...
EE Norton Cyber Security not recognising my account
I can’t seem to use the EE Norton Cyber security app on my laptop. I activated it and though it was all working but now It either says I do not have a subscription (which I do/am paying for monthly), or it fails to connect me to the Norton portal. W...
Phone disconnected
My phone disconnected *********** Mod note: Personal details removed from public view
Can’t call the UK from Germany
HiI have roaming enabled on both my EE phones.Im in Germany and cannot call the UK.I have turned both phones on and off.I have internet access but cannot call EE Support.Any suggestions?Thanks
Billed for two sims
I’ve just moved from pay as you to a £13 24 month contract. I’ve been sent a second sim and been billed that as well as my current one. I just want my current one and don’t need a second.
sim order
I’ve recently ordered a sim card online using a promo code which gave me a discount of 50%, everything went fine and the order was placed. However the next day I received a message saying my order was cancelled without any specific reason. I have th...
Broadband cutting out high wycombe
Hi, the last week or so at around 10 pm ish the broadband cuts out continuously I'm having to continuously reset the router which does nothing I've even left it of for half hour and still nothing, all cables are find it comes and goes every few minut...
Smart Hub Plus - can you forward port 80?
I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...
