Do not swap from BT to EE broadband!!!!

[Snowwolf1]

I would just like to say, never ever swap from BT broadband to EE broadband,

I have been with BT broadband forever and never once had a problem with the speed, I got talked into joining EE broadband, worst thing I ever done, the speed I get now is absolutely dire, I have to turn off My home EE broadband and use my phone as a hotspot to get anything other than nothing speeds, please do not swap overto EE broadband, worst thing I ever done, and I’m going to pay to get out of this contract as it is unusable, please be warned

[XRaySpeX]

Which EE BB plan are you on including its speed? What EE router do you have (read its label)?

[Chris_B]

@Snowwolf1  Have you spoken to customer support about this issue ?  

[Snowwolf1]

no I have not spoken to customer services, I had such an utter nightmare two months ago when I swapped to EE, I really don’t fancy another three weeks of talking to customer services to get things sorted, I’m going to pay you to get out of this contract and go somewhere else, hopefully back to BT

[Snowwolf1]

It’s fibre 50 all rounder, the router is my old BT router 

[Snowwolf1]

When I was on BT broadband it always run at 40mb now I’m on EE broadband in the evening it’s unusable 

[XRaySpeX]

What speeds are you getting?

Please post the Home > BB Status page of the router.

[Bewdley13]

EE internet -  It's absolute garbage.

Here is my sad story...and it continues. https://community.ee.co.uk/t5/TV/Appalling-service-No-access-to-online-account-buffering-and/td-p/15...

I received a letter from BT about an upgrade to Full Fibre 900. The letter made no mention of EE anywhere, so I would argue that it is actually a scam. This is the same reason I haven't changed bank in nearly 40 years. If it aint broke, don't fix it. If you're reading this and considering switching to EE for your broadband, and you don't heed this advice, I have a bridge to sell you. 

[JimM11]

@Bewdley13 Just in case you have not seen it. Link is below.

BT and EE are coming together to give you more | Learn more about the relationship between EE and BT

[Bewdley13]

@JimM11 

Hi, yes, I missed that. Love this bit... 

"You can choose to move to new EE when you’re ready.  We recommend moving to new EE because you’ll benefit from even better connectivity in and out of the home".

As far as I'm concerned it was a scam.