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Difference between Smart Hub Plus SH30A and SH31B (FTTC)

drmeister
Valued Contributor
Valued Contributor

‎29-11-2024 11:06 AM

Hi,

This morning I received a new Smart Hub Plus from EE. I was expecting SH31B model but received instead a SH30A hub. Is there any differences between the two?

Thank you

0 Helpful
36 REPLIES 36
drmeister
Valued Contributor
Valued Contributor
In response to bobpullen

‎05-12-2024 02:18 PM

I am finding it quite unstable ... multiple Hub self-reboots per day 😞

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XRaySpeX
EE Community Star
EE Community Star
In response to drmeister

‎06-12-2024 01:47 PM

@drmeister : Have you noticed whether the SH30A has Save & Restore facilities?

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drmeister
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎06-12-2024 05:15 PM

No - I have seen it but maybe it was on the previous Smart Hub 2023. Just checked all the options on the SH30a and there is no Save & Restore feature.

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drmeister
Valued Contributor
Valued Contributor
In response to drmeister

‎06-12-2024 05:17 PM

Stopped WiFi services - plugged separate Asus ZenWiFi mesh ... reboots have suddenly stopped happening ... coincidence or solution?

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to drmeister

‎06-12-2024 05:29 PM

@drmeister The 6 million dollar question, let us know if it ever get's worked out. Bet your loving the Asus now!!

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drmeister
Valued Contributor
Valued Contributor
In response to JimM11

‎06-12-2024 09:51 PM

Indeed … I don’t know why all these ISPs try to invent their own when they can just offer super duper tech already out there. Surely they make their money with the service not their labelled tech? Anyway - yes loving it and it has outrageous amount of config if one is so inclined. Seems very stable and no complaints … fingers crossed!

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to drmeister

‎06-12-2024 10:16 PM

@drmeister It's all about support, you have to think of the people from EE that have to deal with issues, and a badly configured router can be a nightmare to troubleshoot that is why an ISP router is SO locked down to keep sticky fingers away from doing any harm....

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