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Difference between Smart Hub Plus SH30A and SH31B (FTTC)

drmeister
Valued Contributor
Valued Contributor

Hi,

This morning I received a new Smart Hub Plus from EE. I was expecting SH31B model but received instead a SH30A hub. Is there any differences between the two?

Thank you

36 REPLIES 36
drmeister
Valued Contributor
Valued Contributor

Well it took me 5 phone calls and convincing 8 different people that I should have one as they advertised it when I switched. After all of that it seems I have the previous generation!

InfoASH31B.PNG

InfoASH30A.PNG

  

Never come across that 1 before.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
drmeister
Valued Contributor
Valued Contributor

Glad I have given something to the Community! As long as it works and is stable I am not too bothered ... who knows in the future they might upgrade me as I don't have the more common SH31B 😎

Mustrum
EE Community Star
EE Community Star

I don't have either, but do they both have DSL ports, or is one just a DSL version?

XRaySpeX
EE Community Star
EE Community Star

Both routers have a grey DSL port.

The images were awaiting approval. I have now done so & they should appear soon.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
drmeister
Valued Contributor
Valued Contributor

Nope both have identical rears except this one does not have Red WAN but a yellow one like the Smart Hub 2023 so might be only 1Gb. I also noticed something else ... there is a "Main WiFI" and a "Compatible WiFi", plus you can switch off WiFi completely which I can't see on the SH31B console page (or that one was faulty).

 

drmeister_0-1732898876503.png

 

JimM11
Brilliant Contributor
Brilliant Contributor

@XRaySpeX @Mustrum WAN may only be 1Gb/s, yellow port!

drmeister
Valued Contributor
Valued Contributor

FYI: Looks like it has done a firmware upgrade as well as GUI upgrade in the last hour and all these options have appeared since.

JimM11
Brilliant Contributor
Brilliant Contributor

@drmeister Capture the screens as best you can, just in case FW updates jump in and remove any good that it had/has now.

drmeister
Valued Contributor
Valued Contributor

drmeister_0-1732901027227.png