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Daisy chain EE Smart wifi Plus extenders

Ginger1963
Visitor

‎16-10-2024 05:11 PM

Does anyone know how to daisy chain EE Smart wifi Plus extenders?

I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and shows a good connection on the EE app.

 I’ve put another extender in the summerhouse but that lights up orange. When I check on the EE app it looks like the summerhouse extender is connecting directly to the hub rather than through the extender in the kitchen which should be transmitting a much stronger signal.

My understanding was that you could daisy chain the EE wifi extenders in this fashion, it is one of the reasons we switched to EE. But maybe what I read is wrong?

Any advice would be greatly appreciated.

Thanks, Ginger Steve

 

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20 REPLIES 20
ChrisJackson321
Investigator
Investigator

‎08-04-2026 02:02 PM

I have a theory on this that I would like someone more-technical-than-me to review:

I think there's a difference in performance here between the PRO Router/Extenders (SH40J/SW40J), and the PLUS Router/Extenders (SH35A/SW35A).

I have the "PLUS" hardware (and I was sent x3 Extenders when I moved from BT to replace the Whole Home Mesh discs).

From what I can gather, the PLUS hardware is incapable of meshing or daisy-chaining or backhaul because it is only a dual-band system. I believe the PRO hardware is Tri-band - which should make it capable of at least daisy-chaining and ethernet backhaul because it uses the third band for dedicated traffic and thus removes the confusion of the Dual-band Extenders trying to figure out what they are all meant to be doing on either band...

I agree with others - I think we were mis-sold the PLUS hardware - because it is NOT a replacement for the previous BT mesh system. If EE gave us the PRO kit then I think it would be "like-for-like".... and BTW I was moved over supposedly on a "like-for-like" tarriff basis and then sent the PLUS kit - which clearly is not like-for-like with the BT mesh discs... 

I have raised a dispute with EE about this because their answer is to pay more to upgrade the PLUS kit to PRO...

Grateful for anyone's thoughts on that...

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