Connected however no internet.

[MintyBubs]

Everything was working well and normal and then suddenly we lost internet. Our smart hub had a solid aqua light but no connection from any of our devices to the internet. Then we reset our hub, it connected and showed a solid aqua light again but still no internet, so I factory reset it and now it is a solid yellow light. Please help.

[Treezajane]

My broadband gone aswell. Was in middle of something important. Would be nice to be told broadband wifi going off aswell. Spent ages trying to reset the stupid thing. 🤬🤬

[Karimz1982]

Well, was in a middle of an online game and my wifi connection cut-off, the frustration. Kindly let us know when maintenance like this one is going to happen.

[Dannyt2631]

Nothing but trouble am done giving them my money joke 

[Mel_K]

There's currently an ongoing network wide outage impacting all EE broadband customers, there's nothing wrong with your hardware.

There's some ongoing chatter on these two threads

https://community.ee.co.uk/t5/My-EE-app-and-website/My-EE-maintenance-Wednesday-09-March/td-p/112649...
https://community.ee.co.uk/t5/My-EE-app-and-website/EE-connection/m-p/1126764

[wilsoncpw]

It's not back for me - at least without a reset.  It's resetting at the moment...

[Catherine2022]

Yet again ee fibre not doing what it’s meant to 

it’s been down all over London for hours 

absolute disgrace 

[Treezajane]

Would of been nice to be told it would affect wifi and broadband service too… spent ages trying to reboot the router etc… poor show EE 🤬

[Lukebearman6]

So if you’re doing work on your app does that mean I have no broadband as well? 

[Karimz1982]

It's been well over half an hour, this sucks 

[Mel_K]

I'm up in Glasgow and it's dead here too!

Looks like a network wide outage.

Lots of reports over on these threads too 
https://community.ee.co.uk/t5/My-EE-app-and-website/My-EE-maintenance-Wednesday-09-March/td-p/112649...
https://community.ee.co.uk/t5/My-EE-app-and-website/EE-connection/m-p/1126764