Connected however no internet.

[MintyBubs]

Everything was working well and normal and then suddenly we lost internet. Our smart hub had a solid aqua light but no connection from any of our devices to the internet. Then we reset our hub, it connected and showed a solid aqua light again but still no internet, so I factory reset it and now it is a solid yellow light. Please help.

[Joshua14]

So much for all services remaining unaffected,

I’ve lost all Wifi services, Router has solid cyan lights, yet no internet to any devices/ desktops other than 4G

[Spesh96]

Yeah can also confirm my connection has dropped offline as well around 15 mins ago. 

Tried rebooting, switching from 2/5GHz but no dice

[Ruth53]

What's wrong with EE network connection now. Its saying connected without Internet. Who can help me what to do already restarted it but no change.

[Mel_K]

Can confirm from the Glasgow area, total broadband network outage.

Mobile services appear ok, but slow.

[Rayza3lade]

No internet connection but router lights are still there usual green blue colour, why

[amirmaz]

Is the My EE maintenance related to home broadband outage?

[RoseRichards9]

My broadband has been playing up alot the last week, but now there is no internet what so ever been down for hours now...don't understand why we are not notified and I don't get how we can't still use our data or internet when maintenance is going on...

[amirmaz]

Good to know it’s not just me.

[RoseRichards9]

I Dont no but our broadband is down completely and trying to use data is not great too! Having to use my hubby's data ATM