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Changing direct debit date in My EE

SeanC1977
Investigator
Investigator

Hi 

I'm trying to change my direct debit date through My EE. The online guidance is to:

"log in to My EE. go to Menu > Bills and payments > Direct Debit "

The problem is there are no such options. It's just sending me round in circles. Under My EE there is no "Bills and payments" option - only:

Bills

Pay Your Broadband bill

Manage Account

Upgrade broadband

And all of those options send me round in circles.

Can someone please advise how I do this what should be a simple task?

Cheers!

10 REPLIES 10

Yes.