31-05-2023 10:48 PM
I am a mobile as well as home broadband customer.
When I login, I am able to follow the links to change my direct debit date but ONLY for mobile, which I don't need to change.
My home broadband takes the payment just before pay day and I don't always have the funds!
Can somebody please tell me how to change the direct debit date for home broadband?
Thanks!
Solved! See the answer below or view the solution in context.
31-05-2023 10:58 PM
@Rickymanning198 : You 1st need to add your Home BB a/c to your MyEE. Then you'll be able to change your DD date.
31-05-2023 10:58 PM
@Rickymanning198 : You 1st need to add your Home BB a/c to your MyEE. Then you'll be able to change your DD date.