Captcha

Jaykay2026
Contributor
Contributor

Hi guys, a little help please 🙏 

Past day or 2 I've noticed when using Google search I'm asked to verify I'm not a robot via captcha. Not sure why it happens, it doesn't even happen all the time but it is becoming more regular. 

Any ideas on how I can fix this? 

21 REPLIES 21
Ali_A
EE Community Support Team

@Jaykay2026 
Sounds like Google is picking up multiple requests from the WIFI connections IP range. 

If this is using your home WIFI, try turning your router off for a couple minutes and back on. This will give your connection a new address, which may help. 

Although your device will have Chrome built in, you should be able to update it through the App store. You'll also be able to download an alternative browser from the App store too, which you can use to test with. 

Ali 

Ive done the app update, I always make sure the main apps I use are up to date. Ive not tried the router thing, I'll give that a go. Thank you for your help, appreciate it 🙏