Community Activity

Open Golf and The Masters with Sport 4K

Hi,I am confused now! I have Sport 4K.As far as I was aware, this doesn't include any golf as Sky has the UK rights to both The Masters and The Open.However, when I clicked on what I get in my profile etc, I found this... This is great news. Trouble ...

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Can’t make calls in Australia

Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...

Smatty305 by Investigator
  • 37 Views
  • 3 replies
  • 0 Helpful

We're making some changes to BBC recordings

From Tuesday 27th August, any BBC recordings made while in Internet Mode on the TV Box Pro will play from the iPlayer app. Recordings made before this switchover will play from your box as normal. You may have seen that this was originally going to g...

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JordanTA by EE Knowledge Specialist
  • 2159 Views
  • 11 replies
  • 8 Helpful

EE WI-FI

My Toshiba satellite laptop doesn't connect to my home broadband but all other devices are working.  Why?

Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

New to EE 🤦

Been with Sky for 20 plus years and paying for the privilege, made a snap decision which is very unlike me, I can cope with a change with the OS / Interface, however I was told when I ordered, told when enquiring in store and it was repeated in store...

Chowy by Explorer
  • 6234 Views
  • 17 replies
  • 4 Helpful

Broadband & TV deals won’t load

Looking to upgrade my broadband and see what tv deals are however I keep getting this message and it won’t load anything  I have spoke to EE on the phone and on chat but I just keep getting told that they have had problems today, but this has been go...

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SIM serial number

Hi,The app wants my SIM serial number and im not sure where it is on the SIM. Ive tried the number on the old plastic card surrounding the SIM  before it was popped out, and that didnt work.I found the ICCID via an Android app and tried the last 12 a...

Bob923 by Explorer
  • 20 Views
  • 1 replies
  • 1 Helpful

Orange Sim Card

Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...