Cancellation

[bindasosa]

Hi there,

I have requested for cancellation of home broadband by 2nd week of October for ***************, but could see standing order for next month…

Thanks

[Mod edit: removed personal details from the forum]

[Chris_B]

@bindasosa  This is a public forum not customer services and you don’t post private information on here. 

[Leanne_T]

Hi @bindasosa

Thanks for coming here. 

Please call us on 0800 079 8586 and the broadband team will get this looked into for you. 

Leanne 🙂

[XRaySpeX]

When did you request it? 

[bindasosa]

Dear Chris,
Have send email as well on first week of November regarding cancellation and no reply or acknowledgment in return am not in UK so can’t make a call so have no other option I believe I made my concern to the other end of EE to the possible way I could and trying to end the contract and don’t think it’s any secret to make it private…
Thanks
Binda 


Sent from Yahoo Mail for iPhone

[XRaySpeX]

There is no email contact for EE available.

You need to have given 14 days notice which may have not yet expired.

Any correspondence & final bill may have been sent to your UK addy. Have you checked that?

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.