Cancel engineers visit

Paulby
Investigator
Investigator

‎28-03-2024 03:01 PM

This morning EE booked an engineer visit for tomorrow as they thought they could not fix my broadband speed On checking after the call it had been resolved. Ive tried phoning 150 and freephone number but the option to stay on the call to speak to someone has gone. Any ideas how I can cancel the visit?

0 Helpful
3 REPLIES 3
Pantera4
Explorer

‎02-03-2025 09:43 AM

Hi I want to cancel engineer visit 

0 Helpful
JimM11
Brilliant Contributor
Brilliant Contributor
In response to Pantera4

‎02-03-2025 10:02 AM

@Pantera4 You need to call EE CS to do this, contact info link is below.

Contact Us | Help & Support | EE

 

Mustrum
EE Community Star
EE Community Star
In response to Pantera4

‎02-03-2025 10:14 AM

@Pantera4  You will need to call customer services as no one has account access on this forum.

https://ee.co.uk/help/contact-ee/technical-support/broadband-landline