Can't get open NAT Black Ops 6 PC

Cheezus1984
Investigator
Investigator

Hi all,

New EE customer. As per the title I have moderate NAT on Black Ops 6. I've tried disabling UPNP and setting up port forwarding per the ports confirmed by Activision.

However, nothing seems to work. Has anyone managed to get an open NAT? FWIW I'm using a wired connection.

Thanks

8 REPLIES 8
Lesley_W
EE Community Support Team

Hi @Cheezus1984 

Welcome to our community.

Which model of router are you using?

Lesley

Hi @Lesley_W 

It's the EE Smart Hub Plus.

Worth noting I've also tried opening every single port (1-65534 TCP/UDP) temporarily and this did not change anything, either.

Kind regards.

Lesley_W
EE Community Support Team

Thanks @Cheezus1984 

What console are you using?

Lesley

Hi @Lesley_W - I'm using a PC.

Thank you!

Lesley_W
EE Community Support Team

After changing your UPNP and setting up port forwarding, did you fully restart your PC? @Cheezus1984 ?

Lesley

Hi @Lesley_W 

Yes I did a full restart. Also tried turning the router off for 10 minutes and unplugging it.

Thanks.

Lesley_W
EE Community Support Team

Thanks for confirming those things for me @Cheezus1984 

It seems you have tried all of the troubleshooting we'd recommend. 

This help page may offer some information that could be of use. 

Lesley

Hi @Lesley_W 

That page explains NAT and links off to port forwarding. I've tried opening the required ports and indeed all ports temporarily to no avail.

It was fine with my old BT router it's only since being moved over to EE that there is an issue.

Thanks.