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Can’t get broadband deals when logged onto website

KevinJ76
Investigator
Investigator

Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.

from what I can tell, I am not alone in having this issue and it has been ongoing for quite some time without any help or advice other than dial 150 and log a call, which is apparently about as useful as a chocolate teapot.

it beggars belief that they can’t even sort out a website problem after months and months of users complaining about it.

13 REPLIES 13
Samchicko
Explorer

2026 and still the saem problem. Can't buy broadband keeps saying cant load these details. Trying to get a deal from blue light card so can't call up for anything. 

@Samchicko Then do something else see the Uswitch deals way cheaper than your card purchase.

Student & Key Worker Discount | Great student discount | EE

I called and they said they can't do uswitch deals, theres an open dispute with them. I found the same deal on vodafone and went with that no problems. 

@Samchicko Welcome, been on vodafone 2 months next week and not a single issue apart from the stupid hub they send, not used anymore thankfully.