Can't connect to gmail server since moving from Plusnet

[Geriatrix]

Today I moved from Plusnet to EE. Everything is fine except that I can no longer access Gmail pop.gmail.com to downl;oad my emails to Outlook (2003!). I can send emails via Outlook, and the "test" feature in Outlook says the settings are correct, but I get a server connection error when receiving. I don't see why changing ISP should have this effect. I can access my Gmail account online, but I can't download.

[XRaySpeX]

What have you put as the Incoming Server settings (all of them) in your Mail app, obscuring your name?

[Geriatrix]

Thanks - pop.gmail.com, my gmail username and password, my name and email address, incoming server 995, ssl selected. Connect using LAN, leave copy on server.

[XRaySpeX]

That is correct & should work as mine does on EE FF BB:

[Geriatrix]

But it doesn't. No idea why, I certainly didn't change and smtp or pop settings, and it worked fine till the cutover from Plusnet. my settings are the same as yours apart from a longer timeout. And the test works correctly and connects to both out and in servers. I have an account with Yahoo as well, and that connects ok.

[XRaySpeX]

There's some funny business with GMail email pwds. They are somehow generated by GMail - I forget how. Maybe they are dependent on your network which has now changed & needs regenerating. Still if that was the case I can't see sending emails still working.

[Geriatrix]

Well i've deleted my original Gmail account settings in Outlook, and created a new (identical) one, and still can't connect to the Google server. I don't know what to try next.....

[Geriatrix · Accepted solution]

Solved it. Yep, it's a weird Google thing. ou have to go into security, search for  App Password and generate a new 16 character password to replace your normal password in the account settings. Phew!!!

[XRaySpeX]

I thought it might be something like that.