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Resolved! Xbox game pass
I purchased the meta quest 3 with Xbox game pass - I haven’t received this for nearly a month now - been through the Xbox/ee link and received a code which says nothing to activate - spoken to EE through the app and nothing except try again with a n...
Resolved! Meta quest 3 bundle
Recently got the meta quest 3 bundle with 24 months of gamepass and have no details of hot to redeem it
Full Fibre Broadband NO connection
On Friday 27th of June 25 we were connected to FTTP with EE from BT. However the engineer was unable to get the connection to work at all. So we have been without internet access for two days.We live on Anglesey, and are elderly, so we need a reliabl...
Meta Quest 3 Bundle Xbox game pass and other bolt ons HELP
Hello one and all, I have checked the website and it seems to be a common problem with these bundles with no clear instruction on how to redeem the bolt ons.i ordered the Quest 3 bundle and got the headset and Xbox controller but no passes as promise...
Swap BT to EE
We swapped over from BT to EE Thursday. All equipment set up, which was actually pain free using the app. My only issue is the Phone we have which was connected to the old BT hub. We have pay as you go with EE, same as we had with BT. How do I pair i...
Security Camera not connecting
I came across from BT to EE a few months ago. I have a EUFY s340 camera fitted to the garage wall about 35ft from my router (EE Smart Hub). It has been working satisfactorily with the old BT router and the new EE one, up until about 3 weeks ago. Have...
Can I add digital voice to an existing EE broadband contract?
When I moved from BT to EE I did not think that I needed a landline so set the new contract up without digital voice. I now think I do need one but I cannot seem to find out how this might happen. Will I need to upgrade to a new contract even thoug...
Unable to gift data
Hi I used to have two EE mobile phone accounts. One with my mobile and another with my wife’s and daughters mobiles. I was able to gift data between the two numbers on my wife’s account. Having upgraded my phone to unlimited data I decided to merge...
Roaming and family account
I have an account that includes my two daughters. We are all supposed to have EU Roaming passes however it appears that I’m being charged £2.59 a day and my daughters were ok but…. When tried to add the 7 day pass for me it’s been added to one of my...
EE WiFi Pro Extender mis-reporting ethernet speeds
After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...
