About a month ago I contacted BT to ask about a second BT TV box on my account, that’s all I wanted, TV in a second room
I was told that I had to move my contract to EE and have all new equipment, and that’s when my nightmares began, the EE hasn’t been up to BT standard since day 1 and I’m losing the will to mess with it any longer.
Broadband (fibre) can run at 960mbps one minute, and 9.6 the next, making it difficult to work from home; they sent me a EE TV minibox, which is not what I wanted - it doesn’t give me all of the free to air channels - I wanted another BT Pro box (or if that isn’t possible then just say no); and the move has broken my IP TV channels - sound goes wildly out of sync and back again - even on wired connections.
Today was the last straw, trying to transfer a 2gb file across the network was running at 1mb, internally inside the house, with both computers wired direct to the EE hub.
I’ve called EE a few times and to be fair I’ve spoken to some knowledgable people who can get me working for a while, but I give up, I don’t want to be with EE any more - the people are great but the service sucks.
has anyone managed to switch back?
