Broadband
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12-02-2025 06:17 PM
Hi,
I've just changed EE accounts and purchased broadband again, the engineer will be coming in a month and Im just wondering when I should start to cancel the old account broadband.
Any input would be greatly appreciated.
Matthew
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12-02-2025 06:20 PM - edited 12-02-2025 06:20 PM
@Matthew167 You shouldn’t need to cancel anything with EE taking over the line this will inform the current BB provider that you’re terminating the service with them.
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12-02-2025 06:20 PM - edited 12-02-2025 06:20 PM
@Matthew167 You shouldn’t need to cancel anything with EE taking over the line this will inform the current BB provider that you’re terminating the service with them.
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12-02-2025 06:22 PM
oh okay, I'm guessing that still applies if the current BB provider is EE?
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12-02-2025 07:14 PM - edited 12-02-2025 07:14 PM
Yes, it'll replace your old EE BB. What plan are you upgrading from/to, incl. speeds?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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12-02-2025 07:31 PM
Okay, thank you, got the 1gig plan right now but gonna upgrade to 1.6 and split the bill. bit overkill but its cool xD
