Broadband

Madoof85
Visitor

New to ee. Set up my broadband and followed all instructions, everything set up and connected. Now I cannot connect any device in the house to the new broadband, the new broadband isn't even an option for phones and iPads to connect. Anyone else had issues, more importantly has anyone got resolutions for this. Because it's doing my nut in

1 REPLY 1
Neil-O
EE Community Support Team

Hi, @Madoof85 I'm really sorry about that, can you try a factory reset of your Hub and let me know if that helps? If you have the Smart Hub Plus use the pin reset button beside the power button.

Neil