Broadband

Cassidy91
Visitor

My broadband was suspended due to me missing a payment etc I have paid money this afternoon and they said they would get it connected she said it should be within 2hours and it's still flashing and not connected I've restarted it etc has this happened to anyone 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

It could take up to 24 hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @Cassidy91 

Thanks for coming to the community. 

Is your broadband working this morning for you? 

Thanks. 

Leanne.