Broadband

[gerry_1974]

I've recently paid my bill and still no service at all and can anyone tell me how long it would take to be reconnect again

[Schockwave]

Hello @gerry_1974 ,

Welcome to the community,

It takes time for the payment to go through and make sure that the payment clears, so when did you make the payment?

[Peter_W · Accepted solution]

Hi @gerry_1974.

Welcome to the EE Community!

Once your payment clears, we recommend it can take up to 24 hours for your line to reactivate. 

It'll often be quicker than this though, so please keep an eye out and I'm confident you'll be back online soon 😊

Peter

[JimM11]

@gerry_1974 Information from the help file for the next time.

Managing your Missed Payment | Billing Help | EE