Broadband

Charmaine-0783
Visitor

‎02-12-2022 06:59 AM

I have moved to UW ages ago and should not be paying a broadband bill. I am no longer with EE for that. Thank you. 

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎02-12-2022 07:38 AM

@Charmaine-0783  That’s great but why are you telling a public forum this ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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James_B
EE Community Manager
EE Community Manager

‎02-12-2022 09:03 AM

Hi @Charmaine-0783,

Welcome to the EE Community. 🙂

For billing queries, please get in touch with our broadband team on 0800 079 8586.

Thanks

James

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XRaySpeX
EE Community Star
EE Community Star

‎02-12-2022 12:56 PM

Did you go with FTTP (Full Fibre) with UW? If so & you had just FTTC (FIbre) from EE, the onus was on you to cancel with EE. UW should've told you that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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