11-08-2022 01:07 AM
My Broadband has been off for an hour now. I've switched on/off but just get a red light. Any idea what is going on?
11-08-2022 02:39 AM
Welcome to EE's Home Broadband Forum.
Have you just joined EE BB or were you already with EE BB?
What does it say after you log into the router:
Obscure your names & any digits in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?