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Community Activity
Socail tariff
HiI just connected ee on live chat. Do Ee do a socail tariff. I am over 60 and on a disabilty benefit. The customer service person didn't understand my question A few companies now do this. My isp does it. I am on a very good broadband deal. I am mid...
Re: I would like to print a vat invoice with my monthly bill info. How do I do t
Can you get a VAT invoice on a normal [ie not business] account? If not, why not?
How long does it take a sim cancelled within the 14 day period, to leave my acct
This has been one of the worst experiences ever when dealing with a provider. The wrong sim was sent to me twice, and now I have the correct sim package that includes my Apple watch, but I can't add my watch because one of the sims is still showing ...
Resolved! Scam calls offering 40% discount
020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...
Still being charged for mobile hub that Royal Mail lost months ago
Sorry this is a long one, about having to pay EE ongoing costs for equipment, and its use, that they know I returned.I returned my mobile hub July 2024 – the tracker shows I dropped it off at a Post Office Parcelshop on 11th, and it reached Yorkshire...
Just want to see my plan details
All I want to go is look at my bloody plan for my phone, it's been nearly 2 weeks now , I'll keep wasting my time calling. Getting new people every time keep going through the same old thing. And then get a call saying my case is closed. But we're st...
EE WiFi 7 Pro Ethernet Backhaul
HelloDoes anyone know how to set up ethernet backhaul with the smart WiFi pro?
Problem accessing my Broadband account
Help!!!! I've also had a problem accessing my Broadband account via my online account. I've contacted EE more than 5 times to ask them to add my Broadband account so that I can manage it online (or even access my bill. Each time they tell me it will ...
Resolved! Phone Broke abroad with eSIM - what do I do?!
Hi all, I really appreciate any advice on this topic as I'm a bit lost. I am currently in Singapore and I dropped my pixel - it hit wrong and the screen flashed for a bit then went black. I am going to buy a new phone tomorrow, but I had an eSIM and ...
Netflix extra members
Going round in circles on this one. Previously was paying for Netflix directly via Netflix but then activated my subscription with EE. What I didn’t realise is you can’t have extra members being billed through EE (an additional cost I previously paid...
