Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband not connecting

diddyd69
Visitor

‎26-06-2024 07:09 PM

I have just had new broadband fitted just over 2 weeks and yet again the WiFi isnt working , I'm getting a little fed up know as I had know issues with my old one  , I'm needing to do some work so Ivw has to put on my hotspot which isn't great , can you please tell me why id keeps not connecting 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-06-2024 07:12 PM

Which is not working? The BB itself or the WiFi connection of your devices to the router?

Which EE BB plan are you on? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful