Broadband keeps dropping out in EH54 2SH

[boxer121]

I'm getting really frustrated with EE in the west lothian area, Broadband keeps dropping, disconnecting from Ring cameras and security cameras.

If this happens again, I will be cancelling and going back to BT !!

[JimM11]

@boxer121 The whole broadband or just those two devices? If more than the last week please say so also....

[boxer121]

Just the ring system. all cameras report offline

I have the ring on 2.4 and it is still connected but drops almost everyday

[boxer121]

Smart hub 6plus

[JimM11]

@boxer121 Also linked on your other posting so you know.

(2) Solved: Re: my outside camera keeps going offline. - The EE Community

[XRaySpeX]

Older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz & WPA2) & connect your problematic 2.4 GHz devices to that.