App dose not recognise my landline number

[Annyay]

Tried to add my tv & broadband account to the EEApp so I can access info on my account but says my landline number is not recognised. Don’t know my account number because we’ve gone paperless. Any ideas of a way forward?
Ann

[JimM11]

@Annyay If you do not know the required information, then call EE CS and have them assist you in what you are doing.

[XRaySpeX]

Your BB A/c No. should be in your Welcome email. If you haven't kept that, you'll need to call CS.

[ms373]

Hi 

I don’t know my home landline number, how do I find it 

[JimM11]

@ms373 Few way's for you to try below.

https://192.168.1.254/PhoneScreen/phone-manager

shows the landline number, status is ready, handset shows landline number, status in reach

just dial 17070 that may tell you current number also for the landline.

[XRaySpeX]

@ms373 : Dial 1470 17070 from your home phone & it will announce it.