02-06-2023 08:35 PM
Hello,
Openreach engineer was booked yesterday to set up a broadband and landline and they are missing. I've been at home for two days waiting for them and they just didn't came. When I call them they say they will come but it never happened. I lost already two holoday days at home just waiting for them.
02-06-2023 08:43 PM
@Mamd1982 does your property already have a phone line?
If so the Openreach engineer's work will have been in the cabinet and/or exchange with no need to visit your property.
But if not is it a new property? And have you spoken to EE Broadband Care Team/Customer Services?