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Broadband contract end. Do I need to inform EE?

alicechanguk
Explorer

My broadband with EE will soon expire, would I need to inform EE tat my contract will end?

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@alicechanguk  You’ll not be cut off,  your contract just reaches its minimum term, then it’s up to you on what you want to do.  Move to a different ISP, upgrade with EE or just allow it to continue as it is now but out of contract.  If you are getting a discount while in contract that discount will be removed once you’re out of contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you Chris. So I would not need to inform EE that I will switch to a different service provider once my contract finishes?

Leanne_T
EE Community Support Team

Hi @alicechanguk 

Thanks for posting. 

You can find full details in our How Do I Cancel My Broadband or TV Plan? Help page 🙂

Leanne.

Only if you are moving to VM or if you're moving to/from FTTP (Full Fibre) from/to non-FTTP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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