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Broadband contract end. Do I need to inform EE?

alicechanguk
Explorer

My broadband with EE will soon expire, would I need to inform EE tat my contract will end?

4 REPLIES 4
Chris_B
Grand Master
Grand Master

@alicechanguk  You’ll not be cut off,  your contract just reaches its minimum term, then it’s up to you on what you want to do.  Move to a different ISP, upgrade with EE or just allow it to continue as it is now but out of contract.  If you are getting a discount while in contract that discount will be removed once you’re out of contract. 

Thank you Chris. So I would not need to inform EE that I will switch to a different service provider once my contract finishes?

Leanne_T
EE Community Support Team

Hi @alicechanguk 

Thanks for posting. 

You can find full details in our How Do I Cancel My Broadband or TV Plan? Help page 🙂

Leanne.

Only if you are moving to VM or if you're moving to/from FTTP (Full Fibre) from/to non-FTTP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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