07-08-2023 11:39 AM
I have a hunch that it's a misinput by the 'engineer' since my Smart Hub is blinking blue
I went to the Advanced settings Broadband page and have a complete dosconnect across the board.
Connection Status: Not Connected
Downstream: N/A
Upstream: N/A
Connection time: No Service
Data Usage: N/A
Broadband IP address: N/A
Default Gateway: N/A
Primary DNS: N/A
Secondary DNS: N/A
It was working Friday and then it did the blinking aqua when I reset the router, I've had not internet for the weekend. I have also checked the wires and they are all plugged in properly, don't have a landline either since we don't need or use a landline phone.
07-08-2023 12:17 PM
@JohnoTheGreat have you reported the problem to the broadband care team?
See the Help pafes for more info
07-08-2023 12:24 PM
Aye, I'm booking an engineer but I have a feeling I know other situations might be making this bad, there were roadworks or waterworks recently and I have a feeling I know it might be them or an engineer mishap.