Broadband and landline phone keep dropping and blocked from certain sites

[coldun]

Disgusted with EE at the moment my broadband and landline keep dropping out like 6 times a day. Done all the usual, even rang EE who tell me no faults found and have rebooted my router twice when I try to speak to someone there is always an 1 or more wait. I  need my landline and need  my laptop I live rurally am 69 and need to know I have access to both. This only started to happen a week ago, until then fine. Oddly enough when I rand the BT 0800 fault line last week they said there was a fault detected on my line and someone would  come out within 48 hrs - no one did. So where has this fault that EE now say does not exist gone as my line is almost unusuable. 

[Chris_B]

@coldun  That’s thousands, not the millions of customers who don’t have problems.    And  once again websites like trustpilot only pulling people who want to make a negative review.   Because otherwise they’ll be millions of positive reviews on trustpilot or any other similar website.   

[coldun]

Thank you I rang the BT fault line again last night they did their line check and yes there is a fault on my line - which is what they said last time. Again told 48 to come out and fix they did not come out last time so wait and see.

Thank You much appreciated.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

[coldun]

I am calling BT because I have a landline and they have said YES there is a fault on my line. They leave a voice recorded message on myline saying 'sorry you are having trouble connecting to ths number - please ring - so I do.