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Broadband & TV deals won’t load

Chris3710uk
Explorer

Looking to upgrade my broadband and see what tv deals are however I keep getting this message and it won’t load anything  I have spoke to EE on the phone and on chat but I just keep getting told that they have had problems today, but this has been going on for months now, I will be honest it’s put me off adding tv to my account because no1 seems to care that I keep getting this message  

 

anyone else had this issue??IMG_1656.png

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Look online @ EE Broadband Deals For May 2025

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

thats the problem I get that error message every single time I click on anything to add tv or upgrade broadband etc

Peter_W
EE Community Support Team

Hey there @Chris3710uk.

Welcome to the Community!

Have you had a chance to try logging in through a different browser, or also given private browsing a try, to see if the same issue occurs on there?

Peter