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Billing

Cliff1964
Explorer

‎24-11-2025 10:39 AM

I wish to check my Broadband and TV deal as i was looking to upgrade my broadband and it says i am on 60mbps Fibre 67 essentials which is £31.99 which it stated i was on but my account is showing £ 36.99 a month i just wanted to check

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎24-11-2025 01:32 PM - edited ‎24-11-2025 01:33 PM

@Cliff1964  Are you taking in to account the annual price increase?  Your account will show what the tariff was when you took it out that doesn’t change from what it was listed as because of price increases. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎24-11-2025 02:30 PM

@Cliff1964 : Has your min term expired yet? If so, you lose a discount you had at the beginning.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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