21-02-2023 11:54 AM
BT keep contacting me to arrange to install new equipment for Digital Voice. All my contracts - ie mobile, landline and broadband - are all with EE. Is this legit? ‘Thank you
21-02-2023 05:18 PM
Hi @AnneMackay
It may be worth giving our Broadband Care team so they can just double check everything.
Chris
21-02-2023 05:42 PM
If you've got EE Fibre Plus BB with landline you've no need for DV from BT. So why on earth are they phoning you?
21-02-2023 05:45 PM
That’s what we thought. That’s why we are confused! Thanks for your help.
21-02-2023 06:06 PM
What's the full wording of the texts, obscuring your personal info?
21-02-2023 08:12 PM
It gives the house number and the postcode
21-02-2023 08:42 PM
@AnneMackay Are you in a "Stop Sell" area by any chance?
https://www.openreach.co.uk/cpportal/products/the-all-ip-programme/stopsell-updates
21-02-2023 09:07 PM
& no actual words about DV that might help us understand?