Amazon Wcho

DanRSN
Explorer

Since I changed my provider my  (4th Gen) echo dot will not connect. No common reason, not too far from alexa app is up to date, ir worked fine with previous provider

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Sometimes older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs with their WPA3 Security. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz only & WPA2) & connect your problematic 2.4 GHz or WPA2 devices to that. It presents itself as a separate network SSID of the form "MainSSID-Comp".

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JimM11
Maestro
Maestro

@DanRSN See if this linked post works for your dot's.

Lost my Echo dot functionality - The EE Community